BusinessPort are looking for a Business Analyst with a strong technical background to join our team. This role involves working with clients to implement the Agility System and Agility Workflow software, deliver sales demonstrations & software training sessions, and work with the development team to help define new software functionality.


Business Analyst

Job purpose:

To work with clients in the implementation of Agility System software including training of key users and migration of data, support sales demonstrations, and work with the development team to help define new software functionality.

Key responsibilities:

  • Facilitate workshops with key stakeholders to gather and document requirements varying from system configuration changes to functional specifications
  • Work with clients to understand and document key business processes and the flow of information through the business
  • Implement the identified required software configuration and assist in building custom process workflow
  • Working with both the client and internal technical team, ensure accuracy in data to be migrated
  • Serve as liaison between client IT and BusinessPort technical team during installation of software
  • Deliver and support sales presentations as a product specialist and be able to communicate with a technical and non-technical audience
  • Build and maintain good customer relations
  • Work with relevant manager for the development of project cost and schedules

Key Skills:

  • Possess excellent organisational skills with an attention to detail and ability to multitask
  • Ability to communicate with differing levels of stakeholders, including senior management, with varying levels of technical knowledge
  • Strong data analysis ability
  • Highly proficient in Excel
  • Active listening and questioning skills; essential in gathering data and requirements
  • Analytical thinking and problem solving with the ability to see root cause and identify solutions
  • Knowledge of IT practices and environments

To apply, please submit your CV to

No agencies please.