Siemens Mobility has been a leader for seamless, sustainable, reliable and secure transport solutions for more than 160 years. With digitalization, Siemens enable mobility operators worldwide to make trains and infrastructure intelligent, increase value sustainability over the entire lifecycle, enhance the passenger experience and guarantee availability. Siemens provide innovative solutions to help tackle the world’s major challenges across the key sectors of both rail and trafﬁc solutions.
In 1994 Siemens Transportation ordered trains from CAF in Zaragoza for the London Paddington to Heathrow Airport route now known as the Heathrow Express and required fitment of ATP traction equipment.
They first entered service on 19 January 1998. They operated from Terminal 4 from May 1998 until March 2008, when the Heathrow Express was diverted to serve Terminal 5.
In 1996, BusinessPort were requested to install the original Agility System software due to our innovative approach in documenting work practises during the construction phase managed by Siemens Poole depot. Siemens were looking for a system to bring control, compliance and robustness to an expanding organisation.
BusinessPort was one of the ﬁrst in the UK to develop integrated management systems, and Siemens was an early adopter of the software after recognising the advantages the system could bring in supporting complex projects. Siemens has upgraded to the latest enhanced version of Agility, which seamlessly integrates with the latest Microsoft Technologies.
This coupled with further enhancements have allowed Siemens to continually address their core needs of document control, compliance and the ability to ‘serve’ information to their workforce at the point of need. In doing this it improves management and reduces administrative overheads.
The key to successful transformation from a document-centric system to one that is process-based is an activity that identifies the core and supporting processes that are essential to an organisations health, wealth and growth. Termed the Discovery Exercise, the aim was to highlight what is at the core of Siemens Transportation, and as a by-product of this activity, recognise inefficient work practices.
The Discovery Exercise is our proven methodology that takes the form of interviews with key representatives from each department/function and identifies the specific business processes to be mapped. This activity provides an overall scope of deliverables in addition to revealing the following:
- Providing a benchmark to identify duplication of documents
- Eliminating redundancy due to changes in working practice
- Uncovering gaps where document development is required
- Creating ‘Ownership Links’ between disciplines and documents
The deliverables at the end of this exercise are:
- A Master Document Register (MDR) containing a list of Processes and Documents
- Initial high-level Business Models & Process Overviews
- An approach and Project Plan for System Build Phase & Roll-Out