Petrofac is a leading international service provider to the energy industry, with a diverse client portfolio.
Petrofac design, build, manage and maintain infrastructure for the energy industries. Their comprehensive and tailored service offering covers each stage of the project life cycle and a variety of commercial models, giving their clients the flexibility they need.
BusinessPort were awarded the contract to provide the Agility Management System to Atlantic Power & Gas in 1997 as the immediate aim of the company was to gain certification to ISO 9001, 14001 and OHSAS 18001. The company was then bought by PGS, a Norwegian survey specialist and then in 2002, Petrofac purchased the company.
Petrofac have become a leading service provider to the energy industries with 31 offices worldwide and a 40 year record of innovation and successful projects.
Having recognised the need to replace the old system as a whole, Petrofac had embarked on an internal project to build a new corporate tool. This enterprise had failed at considerable cost. Plans were in place to have another corporate tool built, this time by a third party. However the new venture needed to be in place within a short space of time and so the corporate solution was deemed unviable in the short term.
Petrofac then embarked on a new venture that required an effective system, both to assure safe working conditions offshore and to ensure effective working practices onshore. As a result, BusinessPort were engaged to deliver a working system within the time-frame required using the Agility System as the platform.
Agility had to allow Petrofac to maintain ISO 9001 and ISO 14001. With delivery being time critical, the system was installed within 3 months from the initial study to delivery of a viable system. Although an on-line system already existed, it had a number of fundamental weaknesses that the new system had to address, for example:
- Documentation was unstructured and difficult to find, leading to multiple versions of the same process
- There were limited controls and no standards in place to assure the quality of the content
- New documentation tended towards being text based, losing the power of the process maps that had originally been developed
- The content was not easily accessible offshore – particularly the availability of printed copies
- The software platform was old and no longer supported
- Inconsistency in usage increased the risk of Petrofac’s reputation being severely compromised