What is process
Agility System | 08.04.2021
Time and money – the two most important currencies that most businesses would like more of. And the best way to generate both is through optimisation, especially around your processes, which underpin everything your organisation does on a daily, monthly and yearly basis.
Like every business, you’ll have limitations on what you’re able to do – whether it’s due to the demands placed on you, your budgets or industry regulations. That’s why driving efficiencies and working within your means, but working better and smarter, is the best way forward for almost every company we partner with.
Increasing organisational efficiency doesn’t have to be a complex task either. It’s about knowing where and how to start refining your processes that already exist or creating new ones that make better use of the resources you have.
What does business process optimisation actually look like?
It’s all very well having the stated aim of optimising your business processes, but without knowing what that means in practice it may be a message that’s lost on the most important part of your organisation – the people who work there.
Process optimisation can take many forms, but the basic premise is to identify inefficiencies such as duplication, waste or poor practise in order to improve performance and reduce costs.
Introducing improvements could be as simple as an automated email from HR to IT to set up a new starter within the on-boarding process or simplifying the procurement process by removing complexity.
Generally, though, it involves one or more of the following outcomes:
- Streamlining teams or redundant functions
- Improving access to information you hold
- Developing better lines of communication
- Removing workflow steps that aren’t needed
- Predicting changes and adjusting to them
The benefits of business process optimisation
Managing everyday tasks that your workforce performs often falls into the ‘normal operations’ category, but the drive for improved performance and increased competitiveness never ceases.
Among the most common benefits our clients report are:
- Operations that are leaner, faster, more visible and more accountable
- Less use of resources, or better use of the resources you have
- Greater adaptability to changes in market demands and product changes
- Increased consistency and output from work that’s completed
- Better quality across the business, and a happier and more productive workforce